At Desi Swag, we aim to deliver your order quickly, safely, and reliably across India.
1. Order Processing
• Orders are processed within 1–2 business days (excluding Sundays & public holidays).
• During sale periods, processing may take slightly longer.
You will receive a confirmation email once your order is shipped.
2. Delivery Timeline
• Standard delivery time: 5–7 business days across India.
• Delivery timelines may vary based on location and courier partner availability.
Remote locations may take additional time.
3. Shipping Charges
• Free shipping on orders above ₹999
• Orders below ₹999 may incur a standard shipping fee (calculated at checkout)
Shipping charges are non-refundable.
4. Cash on Delivery (COD)
• COD is available on eligible orders
• COD orders may require confirmation before dispatch
We reserve the right to cancel unverified COD orders.
5. Order Tracking
Once your order is shipped, you will receive:
• Tracking link via email
• SMS update (if applicable)
Please allow 24 hours for tracking details to activate.
6. Delivery Issues
If your order is delayed, lost, or marked delivered but not received:
• Contact us within 48 hours
• Email: support@desiswag.in
• Include your Order Number